{"id":15,"date":"2025-06-25T05:11:01","date_gmt":"2025-06-25T05:11:01","guid":{"rendered":"https:\/\/upsidespokane.com\/?page_id=15"},"modified":"2025-07-02T09:16:22","modified_gmt":"2025-07-02T09:16:22","slug":"residents","status":"publish","type":"page","link":"https:\/\/upsidespokane.com\/index.php\/residents\/","title":{"rendered":"Residents"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15\" class=\"elementor elementor-15\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be1b53e e-flex e-con-boxed e-con e-parent\" data-id=\"be1b53e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8d36423 e-con-full e-flex e-con e-child\" data-id=\"8d36423\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-633c72a elementor-widget elementor-widget-heading\" data-id=\"633c72a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Residents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ab0d7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"56ab0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-957a647 e-flex e-con-boxed e-con e-parent\" data-id=\"957a647\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8540890 e-con-full e-flex e-con e-child\" data-id=\"8540890\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38676ba e-con-full e-flex e-con e-child\" data-id=\"38676ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa8df86 elementor-widget elementor-widget-heading\" data-id=\"fa8df86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Welcome to the Resident Center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b1e61 elementor-widget__width-initial elementor-absolute animated-slow elementor-invisible elementor-widget elementor-widget-spacer\" data-id=\"29b1e61\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:50}\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c9d445 elementor-widget elementor-widget-text-editor\" data-id=\"3c9d445\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This is your central hub for all things home. Whether you\u2019re looking to pay rent, request<br \/>maintenance, review lease documents, or get in touch with our team\u2014it\u2019s all right here.<br \/>You can also manage everything on the go using the Buildium mobile app, available at the link below. At Upside Property Management, we\u2019re here to make life in your home as smooth, simple, and stress-free as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d6abf elementor-widget elementor-widget-heading\" data-id=\"70d6abf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resident Portal Access<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89d4f79 elementor-widget elementor-widget-text-editor\" data-id=\"89d4f79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Easily manage your rental experience with 24\/7 online access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ba47f1 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3ba47f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checkmark-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Pay rent quickly and safely via credit card, debit card, or e-check.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checkmark-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Submit maintenance requests and track progress.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checkmark-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">View lease agreements, important documents, and other updates.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checkmark-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Update contact details and payment preferences.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9edf918 elementor-widget elementor-widget-button\" data-id=\"9edf918\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/upsidepropertymanagementllc.managebuilding.com\/Resident\/portal\/login\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Log In to Your Portal<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1706f4 elementor-widget elementor-widget-text-editor\" data-id=\"e1706f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1186\" data-end=\"1347\">Having trouble accessing your account? <a href=\"https:\/\/upsidespokane.com\/index.php\/contact-us\/\"><strong data-start=\"1289\" data-end=\"1318\">Contact Us for Assistance<\/strong><\/a><\/p><p data-start=\"1186\" data-end=\"1347\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f621f6 e-con-full e-flex e-con e-child\" data-id=\"1f621f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fadc1b4 elementor-widget elementor-widget-image\" data-id=\"fadc1b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"964\" src=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-style-house-exterior-with-terrace-1-850x1024.jpg\" class=\"attachment-large size-large wp-image-234\" alt=\"\" srcset=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-style-house-exterior-with-terrace-1-850x1024.jpg 850w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-style-house-exterior-with-terrace-1-249x300.jpg 249w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-style-house-exterior-with-terrace-1-768x926.jpg 768w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-style-house-exterior-with-terrace-1-1275x1536.jpg 1275w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-style-house-exterior-with-terrace-1-1699x2048.jpg 1699w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-227b812 e-flex e-con-boxed e-con e-parent\" data-id=\"227b812\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b408e99 e-con-full e-flex e-con e-child\" data-id=\"b408e99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e667d80 elementor-widget elementor-widget-heading\" data-id=\"e667d80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Emergency Contact Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d66bbd elementor-widget elementor-widget-text-editor\" data-id=\"8d66bbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For immediate assistance with urgent maintenance or safety issues, please call:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16cc2ac elementor-align-center elementor-widget elementor-widget-button\" data-id=\"16cc2ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"tel:(509)%20724-0554\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">(509) 724-0554<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca03496 elementor-widget elementor-widget-text-editor\" data-id=\"ca03496\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>(Available 24\/7 for emergencies only)<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c099c85 e-flex e-con-boxed e-con e-parent\" data-id=\"3c099c85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0cf62b elementor-widget elementor-widget-heading\" data-id=\"b0cf62b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Residents FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e85f017 e-con-full e-flex e-con e-child\" data-id=\"4e85f017\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db78389 e-con-full e-flex e-con e-child\" data-id=\"db78389\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1b44cb0 e-con-full e-flex e-con e-child\" data-id=\"1b44cb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c167e16 elementor-widget elementor-widget-image\" data-id=\"c167e16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--683x1024.jpg\" class=\"attachment-large size-large wp-image-107\" alt=\"\" srcset=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--683x1024.jpg 683w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--200x300.jpg 200w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--768x1152.jpg 768w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--1024x1536.jpg 1024w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--1365x2048.jpg 1365w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/06\/modern-concept-domestic-interior-with-design-sofa-wooden-room-screen-pillow-blanket-picture-frame--scaled.jpg 1707w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e07794b e-con-full e-flex e-con e-child\" data-id=\"e07794b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d1bc78 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"0d1bc78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a045cb688f68\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-0d1bc78\">\n                        <a href=\"#collapse-bb354796a045cb688f68\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bb354796a045cb688f68\" aria-expanded=\"true\" aria-controls=\"Collapse-bb354796a045cb688f68\">\n                            \n                            <span class=\"ekit-accordion-title\">How do I submit a maintenance request?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bb354796a045cb688f68\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-0d1bc78\" data-parent=\"#accordion-6a045cb688f68\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>All maintenance requests should be submitted through your resident portal. For emergencies, please call our emergency line immediately.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-0d1bc78\">\n                        <a href=\"#collapse-b4398ca6a045cb688f68\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b4398ca6a045cb688f68\" aria-expanded=\"false\" aria-controls=\"Collapse-b4398ca6a045cb688f68\">\n                            \n                            <span class=\"ekit-accordion-title\">When is rent due and how can I pay?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b4398ca6a045cb688f68\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-0d1bc78\" data-parent=\"#accordion-6a045cb688f68\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Rent is due on the 1st of each month with a 5-day grace period. You can pay online through your resident portal or mail a check or money order to:<br \/><strong>PO Box 9283, Spokane, WA 99209<\/strong><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-0d1bc78\">\n                        <a href=\"#collapse-510ffcb6a045cb688f68\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-510ffcb6a045cb688f68\" aria-expanded=\"false\" aria-controls=\"Collapse-510ffcb6a045cb688f68\">\n                            \n                            <span class=\"ekit-accordion-title\">What do I do in case of an emergency?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-510ffcb6a045cb688f68\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-0d1bc78\" data-parent=\"#accordion-6a045cb688f68\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>For urgent maintenance issues (e.g., burst pipes, fire, security breach), please call our 24\/7 emergency line immediately:<a href=\"tel:+15097240554\"><strong> (509) 724-0554<\/strong><\/a>. For non-emergencies, please use the portal.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-0d1bc78\">\n                        <a href=\"#collapse-b1d20746a045cb688f68\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-b1d20746a045cb688f68\" aria-expanded=\"false\" aria-controls=\"Collapse-b1d20746a045cb688f68\">\n                            \n                            <span class=\"ekit-accordion-title\">What is a maintenance emergency?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-b1d20746a045cb688f68\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-0d1bc78\" data-parent=\"#accordion-6a045cb688f68\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Any maintenance issue that could cause injury, serious property damage, or poses a threat to health and safety is considered an emergency.<br \/>Examples include: flooding, frozen pipes, no heat, a broken door or lock you cannot secure, and hazardous electrical issues.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-0d1bc78\">\n                        <a href=\"#collapse-17d953f6a045cb688f68\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-17d953f6a045cb688f68\" aria-expanded=\"false\" aria-controls=\"Collapse-17d953f6a045cb688f68\">\n                            \n                            <span class=\"ekit-accordion-title\">What is not a maintenance emergency?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-17d953f6a045cb688f68\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-0d1bc78\" data-parent=\"#accordion-6a045cb688f68\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Any issue that does not pose an immediate threat to health, safety, or property is not considered an emergency and should be submitted as a maintenance request through the<br \/>resident portal. Examples include: no hot water, appliance malfunctions, minor leaks, and lock-outs (please note that Upside Property Management does not provide lock-out services).<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-304bc55 e-flex e-con-boxed e-con e-parent\" data-id=\"304bc55\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;triangle&quot;,&quot;shape_divider_top_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c0e0f4 e-con-full e-flex e-con e-child\" data-id=\"5c0e0f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6189204 elementor-widget elementor-widget-heading\" data-id=\"6189204\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Install the Mobile App<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60ba6cd elementor-widget elementor-widget-text-editor\" data-id=\"60ba6cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For easy access to rent payments, maintenance requests, and lease information, download the Resident Center mobile app.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e4a4cd elementor-widget elementor-widget-text-editor\" data-id=\"4e4a4cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Available for both iOS and Android:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcbf597 e-con-full e-flex e-con e-child\" data-id=\"dcbf597\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-99f2d14 e-con-full e-flex e-con e-child\" data-id=\"99f2d14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-850cd43 elementor-widget elementor-widget-image\" data-id=\"850cd43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/us\/app\/resident-center\/id1466854902\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"480\" height=\"160\" src=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/07\/Component-2.png\" class=\"attachment-large size-large wp-image-525\" alt=\"\" srcset=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/07\/Component-2.png 480w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/07\/Component-2-300x100.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9faca1 e-con-full e-flex e-con e-child\" data-id=\"e9faca1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f48e18 elementor-widget elementor-widget-image\" data-id=\"4f48e18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.buildium.resident.android\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"567\" height=\"172\" src=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/07\/5a902dbf7f96951c82922875-e1751348414922.png\" class=\"attachment-large size-large wp-image-526\" alt=\"\" srcset=\"https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/07\/5a902dbf7f96951c82922875-e1751348414922.png 567w, https:\/\/upsidespokane.com\/wp-content\/uploads\/2025\/07\/5a902dbf7f96951c82922875-e1751348414922-300x91.png 300w\" sizes=\"(max-width: 567px) 100vw, 567px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Residents Welcome to the Resident Center This is your central hub for all things home. Whether you\u2019re looking to pay rent, requestmaintenance, review lease documents, or get in touch with our team\u2014it\u2019s all right here.You can also manage everything on the go using the Buildium mobile app, available at the link below. At Upside Property [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":109,"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":670,"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions\/670"}],"wp:attachment":[{"href":"https:\/\/upsidespokane.com\/index.php\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}