This is your central hub for all things home. Whether you’re looking to pay rent, request
maintenance, review lease documents, or get in touch with our team—it’s all right here.
You can also manage everything on the go using the Buildium mobile app, available at the link below. At Upside Property Management, we’re here to make life in your home as smooth, simple, and stress-free as possible.
Easily manage your rental experience with 24/7 online access.
Having trouble accessing your account? Contact Us for Assistance
For immediate assistance with urgent maintenance or safety issues, please call:
(Available 24/7 for emergencies only)
All maintenance requests should be submitted through your resident portal. For emergencies, please call our emergency line immediately.
Rent is due on the 1st of each month with a 5-day grace period. You can pay online through your resident portal or mail a check or money order to:
PO Box 9283, Spokane, WA 99209
For urgent maintenance issues (e.g., burst pipes, fire, security breach), please call our 24/7 emergency line immediately: (509) 724-0554. For non-emergencies, please use the portal.
Any maintenance issue that could cause injury, serious property damage, or poses a threat to health and safety is considered an emergency.
Examples include: flooding, frozen pipes, no heat, a broken door or lock you cannot secure, and hazardous electrical issues.
Any issue that does not pose an immediate threat to health, safety, or property is not considered an emergency and should be submitted as a maintenance request through the
resident portal. Examples include: no hot water, appliance malfunctions, minor leaks, and lock-outs (please note that Upside Property Management does not provide lock-out services).
For easy access to rent payments, maintenance requests, and lease information, download the Resident Center mobile app.
Available for both iOS and Android:
